Refund and Returns Policy

Company Name: clickmint.in

Last Updated: January 25, 2026

Thank you for shopping with us. We want to ensure you have a rewarding experience while you’re exploring and purchasing our products.

As with any shopping experience, there are terms and conditions that apply to transactions at our store. By placing an order or making a purchase, you agree to the terms set forth below along with our Privacy Policy and Terms and Conditions.

1. Return Period

You have 7 days from the date of delivery to request a return or exchange for your item. If the specified period has gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

• The item must be unused, unwashed, and in the same condition that you received it.

• It must be in the original packaging with all tags, labels, and hygiene seals intact.

• You must provide the receipt or proof of purchase.

3. Non-Returnable Items

Several types of goods are exempt from being returned:

• Items marked as “Final Sale” or “Non-Returnable” at the time of purchase.

• Personalized or custom-made items.

• Innerwear or certain personal care items for hygiene reasons.

• Gift cards.

4. Process for Returns

To initiate a return, please follow these steps:

1. Contact our support team via the details on our Contact Us page.

2. Provide your Order Number and the reason for the return.

3. Once your return request is approved, we will provide instructions on where to send your package.

Note: Customers are responsible for paying their own shipping costs for returning items unless the item arrived damaged or incorrect.

5. Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 business days.

6. Exchanges 

We only replace items if they are defective, damaged, or if you require a different size of the same product. If you need to exchange an item, please reach out to our customer service team.

7. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately (within 24–48 hours of delivery) with photos of the product and the packaging. We will prioritize a replacement or a full refund for such cases.

8. Cancellation Policy

Orders can only be cancelled before they have been dispatched. Once an order has been shipped, it must follow the standard return process outlined above.

9. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us through our official support channels.